自津唐鑄管進(jìn)入國內(nèi)外市場以來，我們一直恪守質(zhì)量過硬、客戶滿意的方針.始終堅(jiān)持為客戶服務(wù)、對客戶負(fù)責(zé).讓客戶滿意的服務(wù)宗旨，在全國市場以及國外市場贏得廣大客戶的信賴和好評，我公司產(chǎn)品多年以來 經(jīng)多家地市級、縣級自來水公司長期使用.一直零維護(hù)。為此.我們做出如下服務(wù)承諾：

Since Jintang cast pipes have entered the domestic and foreign markets, we have always adhered to the principle of high quality and customer satisfaction, and the service tenets of serving customers, being responsible to customers and satisfying customers. We have won the trust and praise of vast customers in the national and foreign markets. Our company's products have been used for many years by many municipal and county-level water supply companies, and are always zero-maintenance. To this end, we make the following service commitments:

售后服務(wù) After-sales service

公司具有良好的售后服務(wù)體系和完善的售后制度，并己成立專門的售后服務(wù)團(tuán)隊(duì)，并可以到現(xiàn)場進(jìn)行指導(dǎo)安裝，對客戶提出的意見給予及時(shí)的正面答復(fù)。

Our company has a good after-sales service system and a perfect after-sales system, and has set up a dedicated after-sales service team to guide installation on site and give timely and positive answers to the opinions put forward by customers.

技術(shù)服務(wù) Technical service

采購方可派人員到河北遷安市我公司生產(chǎn)基地進(jìn)行技術(shù)交流，可隨時(shí)到生產(chǎn)車間及檢驗(yàn)室參觀指導(dǎo)，我方 將派專業(yè)技術(shù)人員進(jìn)行接待和溝通技術(shù)疑問。在工地現(xiàn)場，根據(jù)采購方要求，我方可派出專職技術(shù)人員在現(xiàn)場 提供技術(shù)指導(dǎo)服務(wù)。多年來.我們始終堅(jiān)持在安裝初期到現(xiàn)場與設(shè)計(jì)、施工、監(jiān)理等各方技術(shù)人員進(jìn)行溝通和 交流，并在此基礎(chǔ)上提出施工優(yōu)化方案建議。安裝過程中出現(xiàn)問題在接通知后及時(shí)趕至現(xiàn)場，及時(shí)提供技術(shù)支 持并定期回訪，在調(diào)試階段，配合施工方調(diào)試運(yùn)行并參與有關(guān)驗(yàn)收報(bào)告的簽認(rèn)。

多年來，我們發(fā)揮行業(yè)和技術(shù)優(yōu)勢，始終堅(jiān)持為項(xiàng)目業(yè)主節(jié)省投資、提高工效盡******努力。我們配合客戶， 經(jīng)我方提供技術(shù)服務(wù)，即使是很多******次使用球墨鑄鐵管的縣市自來水公司及農(nóng)村飲水安全工程，都是一次性 打壓試驗(yàn)成功、驗(yàn)收合格。

Purchasers can send personnel to the production base of our company in Qian'an City, Hebei Province for technical exchange, and can visit the production workshops and inspection rooms at any time. We will send professional and technical personnel to receive and communicate technical questions. At the construction site, we can send full-time technical personnel to provide technical guidance services on site according to the requirements of the purchasers. Over the years, we have always insisted on communication and exchange with the technical personnel of design, construction, supervision and other aspects on site in the initial stage of installation, and proposed the construction optimization plans on this basis. For the problems occurring during the installation process, we rushed to the site in time after receiving the notice to provide technical support and regular return visit. In the debugging phase, we cooperated with the construction party to debug the operation and participate in the signing of relevant acceptance reports.

Over the years, we have taken the advantages of the industry and technology, and always strive to save the investment and improve the efficiency of the project owners. We cooperate with customers and provide technical services. Even many urban water supply companies and rural drinking water safety projects that use our ductile iron pipes for the first time are successful in one-time bulge test, inspection and acceptance.

Our company's various types of pipes and fittings are equipped with a relative proportion of stock, which can be delivered at any time if necessary.

備品備件 Spare parts

公司各種型號管材及配件配有相對比例的庫存，如有需要可隨時(shí)發(fā)貨。

服務(wù)響應(yīng)時(shí)間 Service response time

7X24 小時(shí)全天服務(wù)，24 小時(shí)內(nèi)到現(xiàn)場

7x24 hours all day service, 24 hours to the scene

承諾質(zhì)保期 Committed warranty period

產(chǎn)品在正常安裝和使用協(xié)議期內(nèi)出現(xiàn)質(zhì)量問題，我方負(fù)責(zé)免喪更換并承擔(dān)直接損失。

If any product has quality problems during the normal installation and the use agreement period, we are responsible for free replacement and direct loss.